Job Description
We are seeking a proactive Cards Portfolio Officer to support credit card lifecycle activities and drive targeted campaigns for customer engagement. This role involves cross-functional coordination, reporting, and continuous product enhancement to improve card performance and client experience.
Key Responsibilities
- Manage end-to-end card portfolio activities including acquisition, retention, and spend activation
- Coordinate and execute customer segmentation campaigns across multiple communication channels
- Prepare and maintain MIS reports to track business performance and campaign outcomes
- Support UAT testing and ensure smooth implementation of new features or product upgrades
- Liaise with IT, Marketing, Operations, and Frontline teams to ensure timely execution of initiatives
- Ensure all activities comply with regulatory standards and internal governance
Skills
- Strong analytical and problem-solving skills
- Proficient in MS Excel, PowerPoint, and Word
- Excellent communication and stakeholder management abilities
- Familiarity with customer lifecycle management and campaign execution
- Knowledge of QCB regulations and operational compliance practices
Qualifications
- Bachelor’s degree in Business Administration, Finance, or a related field
- 2–3 years of experience in retail banking, ideally in cards portfolio management
- Prior exposure to UAT, MIS reporting, and cross-team collaboration is preferred
- This is a full-time role based in Qatar
Job ID: 24082502-114VG
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