SUMMARY DESCRIPTION
Implement the strategy of billing & collection set by the Customer Service Department Manager.
RESPONSIBILITIES
- Organizing and directing the work of Secondees professionally.
- Reviews the breakdown of customer information.
- Supports and manages the implementation of initiatives, previously reviewed by the customer service department to enhance the productivity of CSD.
- Liaises periodically with the records at different business units to review their accounting data information so to verify balances and financial requirements going forward.
- Advises CSD Manager on operational performance of business units and create an overall picture for CLIENT executive team monthly or as required by them.
- Provides support, training, and information to CSD new joining accountants/consultants regarding accounting, book-keeping, control etc. to ensure alignment with strategic plans set out by CLIENT and any policy changes which might affect them.
- Conducts financial data reviews to ensure reliability of figures that are generated from the accounting system.
- Oversees aspects of the monthly accounting closing activities required from the accounts section.
- Ensures monitoring and collection of payment or collection terms.
- Reviews & provide advice related to customer accounts.
- Review the policies & recommending the required enhancement to enhance the services.
- Management and ad hoc reporting.
- Cooperate with other related departments/sections to maintain AR - accurate database.
- Leading the development activities and communicate the requirements to the concerned department.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Bachelors degree in finance or accounting
- Professional qualification in accounting & finance is a must i.e., ACCA, CPA, ACA.
- More than 12 years of experience in accounting & finance, experience in utilities is an added advantage.
- Evidence of Continued Professional Development
- Computer skills including proficiency in common word processing, spreadsheet, and presentation programs.
- Well organized and leadership skills.
- Attention to detail and ability to cope with crises and difficult situations.
- Mastery of written and spoken English and Arabic.
- Ability to work under pressure.
- Team leader player.