Goldman Sachs Asset Management
Bringing together traditional and alternative investments, Goldman Sachs Asset Management provides clients around the world with a dedicated partnership and focus on long-term performance.
We help our clients navigate today’s dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.
Job Summary & Responsibilities
The Client Coverage Group (CCG) within Asset Management is dedicated to retaining, expanding and supporting existing client relationships by ensuring exceptional client service, operational support and risk management.
We are looking for a highly competent individual to work in the CCG team, supporting our CRM efforts for a number of MENA Institutional clients, based out of our office in Doha, Qatar.
You must exhibit strong communication skills, with the ability to thrive in a dynamic environment. You will support a diverse set of investment products - equities, fixed income, and alternatives - through various bespoke investment vehicles (separate accounts, dedicated funds, funds of one, etc).
Responsibilities:
- Contribute to a broad platform that serves as the client’s main point of contact for a diverse set of functional areas, including Portfolio Management, Trading, Operations, Legal, and Compliance.
- Provide a superior level of service across all aspects of client experience, including management of client inquiries, ad hoc issue resolution, and enabling customised and standardised report delivery.
- Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across various teams and stakeholders.
- Manage client deliverables including reporting requirements (performance and operational reporting, commentaries) and other service needs as identified by the client.
- Respond to information requests from clients including due diligence questionnaires, audit requests, and ad-hoc and recurring client inquiries.
- Develop relationships internally across various GSAM product teams, including Fixed Income & Currency, Equity, Quantitative Strategies, Alternative Investments, Multi-Asset Solutions, as well as other functions such as risk & performance, legal, compliance and operations.
- Navigate the organisation internally and collaborate across teams to resolve client queries in a timely fashion.
- Work on broader projects that build out the service model and infrastructure to create scale and efficiencies within the client relationship manager function.
- Keep current on GSAM’s investment products.
- Develop a strong awareness of client interests and investment trends coupled with the intellectual curiosity to explore and research those areas to best deliver the resources of the firm to our clients.
SKILLS & EXPERIENCE WE'RE LOOKING FOR
- University graduate or equivalent with a minimum of 3+ years of relevant experience at an asset management firm / other financial services organisation.
- Fluency (written and oral proficiency) in English required.
- Basic knowledge of the asset management business, financial markets and investment funds or separately managed accounts.
- Strong client orientation and ability to build the trust and confidence of clients and colleagues.
- Excellent interpersonal skills, ability to excel in a team-environment.
- Strong project management skills including ability to organise and track multiple threads of activity, ability to deliver on tight timelines, hands-on approach to resolving issues, detail oriented, excellent communication skills.
- Exceptional organisation and time management skills.
- Motivated and proactive self-starter with a strong work ethic.
- Strong analytical skills.
- Proficient in Microsoft Excel, Power Point and Word and exposure to business intelligence tools.
