Stewarding Supervisor

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a detail-oriented and efficient Stewarding Supervisor to join our team in Doha, Qatar. The ideal candidate will be responsible for overseeing the stewarding department, ensuring high standards of cleanliness, and maintaining excellent service levels in our food and beverage operations.

• Supervise, train, and evaluate the performance of stewarding staff, ensuring adherence to hotel standards and procedures
• Coordinate daily assignments and priorities for the stewarding team, adjusting as needed throughout shifts
• Monitor and maintain cleanliness, sanitation, and organization of all work areas, including kitchens, restaurants, and storage facilities
• Ensure proper maintenance and use of equipment, following safety guidelines and manufacturer instructions
• Collaborate with kitchen and restaurant teams to meet service needs and requirements
• Conduct regular inspections of work areas to ensure compliance with health regulations and hotel standards
• Manage inventory levels of cleaning supplies and operating equipment, placing orders as needed
• Resolve guest complaints promptly and professionally, maintaining positive guest relations
• Implement and monitor pest control measures in accordance with hotel standards
• Assist in coordinating stewarding requirements for banquet functions
• Provide regular feedback on staff performance and participate in employee counseling when necessary
• Ensure proper chemical handling and maintain required temperature and solution standards for dishwashing and pot washing
• Complete and follow up on work orders for maintenance repairs, coordinating with the engineering department as needed

Qualifications

• Minimum of 2 years experience in a food service janitorial position
• Previous supervisory experience in a hospitality setting
• Comprehensive knowledge of proper cleaning techniques, equipment usage, and chemical handling
• Strong leadership and team management skills
• Excellent communication skills in English, both verbal and written
• Proficiency in basic arithmetic and inventory management
• High school diploma or equivalent vocational training certificate
• Detail-oriented with a strong focus on efficiency and organization
• Ability to motivate and lead a diverse team
• Problem-solving skills and ability to make quick decisions in a fast-paced environment
• Thorough understanding of health and safety regulations in the food service industry
• Customer-focused mindset with a commitment to maintaining high service standards
• Proficiency in using computer systems for inventory and scheduling
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 kg when necessary

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Accor Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment:

• Dynamic working environment
• Defined career development path
• Friendly and supportive team

Opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.