We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our luxury hospitality team. The ideal candidate will play a crucial role in ensuring impeccable cleanliness, presentation, and guest satisfaction throughout all guest rooms, public areas, and back-of-house spaces. This position involves overseeing housekeeping staff, conducting inspections, and supporting the smooth execution of daily operations in line with five-star service standards.
Key Responsibilities:
- Supervise and coordinate daily activities of housekeeping team members, including room attendants and public area cleaners.
- Ensure all guest rooms and public areas are cleaned, maintained, and presented to the highest luxury standards.
- Conduct regular inspections to verify cleanliness, maintenance, and adherence to brand standards.
- Monitor staff performance and provide training, coaching, and support as needed.
- Respond promptly and professionally to guest requests, concerns, or complaints.
- Ensure proper inventory levels of cleaning supplies, linens, and guest amenities.
- Maintain records and reports related to daily operations, inspections, and incidents.
- Coordinate closely with other departments to ensure seamless and efficient service delivery.
- Uphold health, hygiene, and safety standards at all times.
- Assist in preparing shift schedules and attending daily briefings.
Qualifications, Experience & Skills:
- Diploma or certification in Hospitality or Housekeeping Management preferred.
- Minimum 3-4 years of housekeeping experience in a luxury hotel environment, with at least 1-2 year in a supervisory role.
- Strong understanding of housekeeping standards, procedures, and equipment.
- Excellent organizational and leadership skills with the ability to motivate a team.
- High attention to detail and a strong commitment to guest satisfaction.
- Ability to work in a fast-paced, service-driven environment.
- Familiarity with housekeeping and property management systems (e.g., Opera, HotSOS) is an advantage.
- Flexible to work shifts, including weekends and public holidays.
- Locally available in Qatar with a valid visa and QID (required).
Benefits:
- Competitive Salary
- Food, Accommodation and transportation will be provided by the employer
Job Types: Full-time, Permanent
Experience:
- Housekeeping supervisor : 1 year (Required)
Location:
- Doha (Required)
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