Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve complaints and ensure customer satisfaction
- Process orders, forms, and requests
- Maintain accurate records of interactions
- Escalate issues to appropriate departments when necessary
Qualifications:
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong communication and problem-solving skills
- Ability to remain calm under pressure
- Proficiency in computer systems and CRM software
الإبلاغ عن وظيفة
