Mandarin Oriental, Doha is looking for a Waiter to join our Food & Beverage team.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
As Waiter, you will be responsible for the following duties:
- Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests
- Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment
- Be able to operate the required steps on the point of sales system in order to process food and beverage orders
- Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue
- Perform any tasks relating to billing according to hotel standards and cashiering policies
- Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned
- Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly
- Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions
As Waiter, we expect from you:
- Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
- Experience as server in a high volume restaurant with highest levels of service is preferred
- A minimum of 1 year of experience working as server
- Ability to understand guest needs and to deliver superior customer service
- Basic computer skills including MS Office is preferred
- Ability to understand effective approaches of communication with different individuals
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- A competitive salary and benefits packages
- Transportation and Housing provided
- Relocation and Vacation Tickets
