About Avanceon
At Avanceon, we’re not just engineering solutions — we’re transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil & Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations.
Our core strength lies in our ability to deliver cutting-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long-term value.
Your Role: Technical Support Engineer (SCADA/PLC)
We're seeking a motivated and technically sound Technical Support Engineer to join our dynamic team in Doha, Qatar. This role will involve hands-on service delivery, technical troubleshooting, and customer interaction for our deployed SCADA & PLC systems. You will act as a frontline technical representative, offering support both remotely and on-site, and ensuring smooth operational performance for our high-profile clients.
This is a growth-oriented position with clear career progression towards a Team Lead role, involving leadership of technical projects and mentoring junior engineers.
What You'll Do
🔧 Execute Technical Support & Service
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Deliver technical support and maintenance services for SCADA/PLC systems across various industries.
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Handle field support operations, system upgrades, and optimizations.
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Troubleshoot system issues and provide timely resolution through remote access or site visits.
📊 Enhance System Reliability
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Evaluate installed bases and recommend system enhancements.
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Identify process improvements to reduce downtime and boost system sustainability.
🧠 Technical Consulting & Reporting
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Understand client needs and provide solutions aligned with their business goals.
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Document all interventions and support activities.
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Liaise with internal teams and OEM vendors for issue resolution.
🛠️ Be a Part of Continuous Innovation
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Participate in the design and deployment of automation upgrades.
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Support data-driven improvements, including root cause analysis and failure prevention strategies.
Who You Are
🎓 Education:
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B.E. / B.Tech in Electrical, Electronics, Mechatronics, or Computer Systems Engineering
💼 Experience:
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3–5+ years of hands-on experience in I&E maintenance, technical support, and SCADA/PLC project execution.
💡 Technical Skills:
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Proficient in SCADA platforms (AVEVA System Platform, Plant SCADA, Power SCADA Operation).
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Expertise in PLC systems (Schneider M580/M340, Siemens S7 series, legacy systems).
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Strong grasp on client-server architectures, databases, OPC communication, and system integration.
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Familiarity with maintenance methodologies (preventive, predictive, RCFA, MTBF, etc.).
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Understanding of utility systems: HVAC, Drainage, Power Distribution, and Infrastructure Controls.
🌍 Soft Skills & Requirements:
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Excellent interpersonal and communication skills (English fluency is essential).
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Bilingual communication is a plus.
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Proactive problem-solver with ability to prioritize in dynamic environments.
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Willingness to travel frequently to client sites across Qatar.
Why Join Avanceon?
✔ Work with industry leaders in automation and digital transformation
✔ Dynamic and collaborative work environment
✔ Continuous learning and professional development
✔ Fast-track career growth into leadership roles
✔ Exposure to high-impact regional projects in Oil & Gas, Utilities, and Infrastructure
