Company Description
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Partner Acquisition & Onboarding
- Identify, engage, and close top restaurant brands and high-potential vendors to join our cloud kitchens.
- Sell and allocate kitchen stalls to partners based on their business needs and our market strategy.
- Own the end-to-end partner onboarding process, ensuring smooth transitions and operational readiness.
- Negotiate and close commercial terms aligned with the company’s value proposition.
Growth Enablement
- Lead new kitchen market launches by aligning with cross-functional teams (construction, legal, operations, marketing).
- Drive kitchen occupancy and order volume targets through effective sales planning and local execution.
- Collaborate closely with local marketing and sales teams to plan and execute partner promotions, launch campaigns, and market activations.
- Work with restaurant partners post-onboarding to grow their order volumes and overall platform performance.
Partner Success & Kitchen Performance Management
- Monitor and manage partner performance metrics—sales, ratings, operations—and provide strategic support to improve them.
- Identify at-risk partners early and execute initiatives to reduce partner churn.
- Build and maintain strong relationships with partners to foster loyalty and long-term collaboration.
- Ensure high-quality vendors are prioritized for each kitchen, maintaining a premium market offering.
- Collaborate with analytics, marketing, and operations to optimize kitchen-level performance and partner satisfaction.
Qualifications
What Did We Order?
- 3+ years of experience in business development, market expansion, or partner acquisition, preferably in Cloud Kitchens, F&B, or a related tech-enabled services industry.
- Proven track record of launching new markets, closing deals, and growing partner networks.
- Data-driven mindset; comfort working with tools like Tableau, Looker, Excel to analyze performance and build business cases.
- Strong negotiation skills and experience managing strategic commercial partnerships.
- Exceptional stakeholder management and cross-functional coordination capabilities.
- Entrepreneurial, hands-on, and adaptable—thrives in fast-paced, high-growth environments.
- Excellent communication in English.
- Native Arabic speaker.
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