Job Description
We are seeking a professional Residential Concierge to deliver exceptional service to residents in a high-end residential setting. This role focuses on ensuring smooth lobby operations, tenant assistance, and maintaining a welcoming, organized environment.
Key Responsibilities
- Greet residents and guests warmly and provide courteous assistance
- Address tenant inquiries regarding common areas and residential facilities
- Maintain registers for visitors, tenants, keys, and service providers
- Oversee lobby presentation and cleanliness, including daily inspections
- Assist with guest authorization and manage visitor access processes
- Coordinate with property management, security, and service teams to resolve issues
- Support logistics such as luggage trolley availability and facility navigation
- Keep community notice boards updated with relevant information
Skills
- Excellent communication and customer service skills
- Proficient in Microsoft Word, Excel, and Outlook
- Fluent in English; Arabic language skills are a plus
- Presentable and professional demeanor with strong organizational abilities
- Ability to work under pressure while maintaining a friendly and helpful attitude
Qualifications
- Minimum tertiary education; degree or diploma preferred
- 3 to 5 years of experience in a similar role within upscale residential properties
- Courses related to customer service are advantageous
- This is a full-time position with an all-inclusive package based in Qatar
Job ID: 24082510-114VG
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