We are seeking a friendly, energetic, and customer-focused Receptionist cum Sales Lady to join our vibrant Kids Club team. The ideal candidate will be the first point of contact for parents and visitors, while also actively promoting and selling club memberships, packages, and merchandise. Immediate availability with a valid QID is required.
Key Duties and Responsibilities: Reception & Customer Service:
- Greet and welcome children and parents in a warm, professional manner
- Handle incoming calls, inquiries, and provide accurate information about club activities
- Register new members and assist with check-in/check-out processes
- Maintain a clean and organized front desk area
- Handle complaints or issues with care and escalate when necessary
Sales & Promotion:
- Actively promote and sell membership packages, birthday party bookings, and retail items
- Meet or exceed monthly sales targets
- Suggest additional services or upgrades to customers in a friendly, non-pushy manner
- Maintain records of daily sales, inquiries, and memberships
Administrative Support:
- Maintain member databases, attendance logs, and payment records
- Coordinate with internal staff to schedule activities or events
- Assist in setting up marketing displays and materials
- Support the Kids Club team during special events, holidays, or peak times
Requirements:
- Previous experience in customer service or sales, preferably in a family or entertainment environment
- Friendly personality with excellent communication skills
- Confident, well-presented, and proactive in engaging with guests
- Good command of English
- Basic computer skills (MS Office)
- Must have a valid QID
- Immediate availability is required
What We Offer:
- Friendly and supportive team environment
- Opportunity to grow within the company
- Competitive salary based on experience
- Incentives for sales performance
Job Type: Full-time
Pay: QAR4,000.00 - QAR4,500.00 per month
Language:
- English (Preferred)
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