Phlebotomist (ACTC and GMP Laboratory)

JOB SUMMARY 

The Phlebotomist – Research performs a variety of venipuncture techniques involved in the collection of blood specimens from subjects enrolled in research studies, clinical trials and GMP collections and is responsible to ensure the safety and welfare of study participants. The Phlebotomist – Researches part of a team of Biomedical Scientists/Technologists. S/he acts as a liaison between the clinical departments, laboratory department, subjects and the study team to ensure a smooth flow of the sample collection. S/he, while being independent and successful at performing venipuncture and skin puncture on a wide range of patients, is also able to aide in the training of other Research Phlebotomists in all aspects of the Service.

KEY ROLE ACCOUNTABILITIES

• Performs venipuncture, capillary, and/or intravenous specimen collection from study subjects according to established procedures, maintaining aseptic technique, using standard equipment to include vacutainer tubes and sleeves, tourniquets, syringes and butterfly needles, and obtains additional assistance when judged necessary.
• Performs other specimen collections (i.e. saliva, swabbing etc.)
• Interacts with subjects to obtain information for laboratory records, explains procedures, allays fears and elicits cooperation.
• Utilizes standard procedures for the maintenance of positive subjects’ identification and records appropriate collection information on proper requisitions.
• Obtains specimens according to priority and scheduled draw times. Ensures specimens collection according to approved protocols, and the collected specimens are properly labeled and suitable for subsequent analysis by Research Laboratory staff.
• Ensures that all the tests required to be performed, are done in compliance with the protocols.
• Maintains inventory of supplies and re-order as required. Stocks supplies on carts and hand trays for easier transition to other locations. Performs other related duties incidental to the work described herein.
• Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, and test additions, priority changes (from routine to STAT and vice versa).
• Ensures quality control, quality assurance and maintains safe, secure, and healthy work environment by following standards and procedures.
• Keeps excellent recording keeping skills, using paper and electronic methods. 
• Works under the general supervision and administrative direction from the appropriate Team Leader, as well as direction and supervision of the Research Project Manager and Principal Investigator, or designee, as required.
• Ensures that all specimen collections and processing are performed in compliance as applicable with  ISO 9001, ISO 17021 or ISO 15189 standards and JCI and CAP guidelines.
• Prepares samples for delivery to the requestor/Customer for internal transportation or shipment as appropriate.
• Completes and keeps up to date on role-required trainings.
• Maintains calm, professional atmosphere on study floor and with all interpersonal communications within colleagues, subjects, and customers
• Provides technical guidance to Phlebotomy students/trainees assigned to work area.
• Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies
• Adheres to and promotes Sidra’s Values

In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.

QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA

Education

Essential: Vocational Diploma in Biomedical Sciences/ Clinical Laboratories.

Preferred: Bachelor’s Degree in Biomedical Science.

Experience

Essential: 2+ years as a Phlebotomy technician/Phlebotomist including 1+ year relevant Pediatric/Neonatal experience.

Preferred: 4+ years of experience as Phlebotomy technician/Phlebotomist including 1+ year relevant Pediatric/Neonatal experience.

Experience with children with special developmental and medical needs Middle East work experience.

Certification and Licensure

Essential: Licensure in country of origin. Eligible to be licensed in State of Qatar.

Preferred: Specialty (ASCP)or FIBMS (UK)or equivalent as a phlebotomist.

Job Specific Skills and Abilities

Essential:

• Demonstrated ability to self-organize and prioritize work related tasks.
• Strong knowledge of medical \terminology and abbreviations.
• Demonstrated knowledge of established phlebotomy procedures, practices, and 
• Demonstrated  ability   to   work  under stressful conditions.
• Demonstrated ability to appropriately address irritated patients.
• Demonstrated ability to prioritize and execute a variety of tasks simultaneously.
• Proficiency in common computer applications
• Proficiency with Microsoft Office suite.
• Bilingual in English and Arabic.

Preferred:

• Knowledge about Middle East & GCC cultures and customs.