manager

Job Title: Home Care Manager/Administrator

Location: Qatar
Experience: 4+ Years in Home Care Management
Industry: Healthcare/Home Care

Job Summary:

We are looking for an experienced Home Care Manager/Administrator to oversee and manage the operations of our home care services. The ideal candidate will have at least 4 years of hands-on experience in managing home care services, a solid understanding of healthcare regulations, and strong leadership skills. You will be responsible for supervising the day-to-day operations, ensuring high standards of care, managing staff, and maintaining compliance with industry regulations.

Key Responsibilities:

• Operational Management:
• Oversee the day-to-day operations of the home care service, ensuring smooth delivery of care to clients.
• Develop, implement, and monitor operational policies and procedures to maintain high standards of care and efficiency.
• Ensure that services are provided in a timely, compassionate, and effective manner according to the client's care plan.
• Staff Management:
• Recruit, hire, train, and supervise home care staff, including caregivers, nurses, and other healthcare professionals.
• Create and implement training programs for staff on various aspects of care, company policies, and safety protocols.
• Conduct regular performance evaluations and provide constructive feedback to ensure a high level of care and service delivery.
• Client Care and Satisfaction:
• Ensure the delivery of high-quality care that meets or exceeds client expectations and regulatory requirements.
• Perform client assessments and develop tailored care plans based on individual needs.
• Regularly assess and review the care provided to clients, making adjustments as needed to maintain satisfaction and quality of care.
• Address and resolve any concerns or complaints from clients or their families in a professional and timely manner.
• Compliance and Reporting:
• Ensure compliance with relevant healthcare regulations, licensing requirements, and standards for home care services.
• Maintain accurate client records, documentation, and reports as per the legal and regulatory requirements.
• Monitor and maintain accurate scheduling and billing records for services provided.
• Stay updated on current healthcare policies, regulations, and best practices in home care.
• Financial Management:
• Assist in the development and management of budgets for home care services.
• Ensure that services are provided within the financial parameters, keeping costs in line with the budget.
• Monitor and manage payroll for caregivers and administrative staff, ensuring proper compensation according to the hours worked.
• Quality Assurance and Continuous Improvement:
• Monitor care quality through regular audits, feedback surveys, and other mechanisms.
• Implement improvement plans based on feedback, performance evaluations, and industry standards.
• Develop and lead initiatives for quality improvement in service delivery and client care.
• Communication and Coordination:
• Maintain regular communication with clients, families, healthcare professionals, and external agencies involved in the client's care.
• Serve as the primary point of contact for family members and healthcare professionals concerning client care.
• Coordinate with doctors, medical professionals, and other healthcare providers to ensure comprehensive care for each client.

Requirements:

• Education:
• A degree or certification in healthcare, nursing, or related field preferred. Additional training in home care management or administration is a plus.
• Experience:
• Minimum of 4 years of experience working in home care services, with at least 2 years in a managerial or administrative role.
• Proven track record of managing teams and coordinating healthcare services in a home care setting.
• Skills and Competencies:
• Strong leadership, organizational, and time-management skills.
• Excellent communication and interpersonal skills for interacting with clients, families, and staff.
• In-depth knowledge of healthcare regulations, licensing requirements, and industry best practices.
• Ability to assess clients’ needs and develop effective care plans.
• Knowledge of scheduling, payroll systems, and client billing practices.
• Problem-solving skills and ability to handle difficult situations with professionalism and care.
• Certifications:
• Relevant certifications in healthcare administration, nursing, or home care management may be required or preferred.
• Language Skills:
• Proficiency in [English/Arabic]

Working Conditions:

• Full-time position.
• Competitive salary with benefits (e.g., health insurance, paid time off, etc.).

Job Types: Full-time, Contract
Contract length: 24 months

Pay: QAR1.00 - QAR2.00 per month

Application Question(s):

• How many years of homecare experience you have ?

Experience:

• homecare : 4 years (Required)

Location:

• Doha (Required)