Company Description
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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
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Job Description
Job Purpose
The Kids Club Attendant is responsible for delivering a safe, engaging, and memorable experience to our young guests at the Kids Club. This role ensures that all children enjoy a variety of fun, educational, and interactive activities while upholding the high standards of luxury and service excellence synonymous with Raffles and Fairmont Doha.
Key Responsibilities
Welcome children and families with warmth, professionalism, and genuine care.
Organize and conduct daily recreational activities such as arts & crafts, storytelling, themed games, and educational play.
Ensure the safety and well-being of all children at all times through constant supervision and adherence to health & safety protocols.
Maintain a clean, organized, and stimulating environment in the Kids Club area.
Monitor children’s behavior and activities, responding promptly and appropriately to any concerns or incidents.
Establish rapport with parents, updating them regularly on their child’s experience and progress.
Support the creation of seasonal or special event programming in line with the resort’s guest engagement strategy.
Maintain Kids Club inventories, ensure all materials and toys are clean and in good condition.
Follow proper check-in/check-out procedures for all children in accordance with hotel policy.
Work collaboratively with other departments (e.g., Housekeeping, Security, Food & Beverage) to ensure seamless guest experiences.
Qualifications
Qualifications & Requirements
Previous experience in a similar role in luxury hospitality or childcare settings preferred.
Diploma or certification in Early Childhood Education or Childcare is an advantage.
Fluent in English; knowledge of additional languages is a plus.
CPR and First Aid certification required (or willing to obtain).
Energetic, creative, and passionate about working with children.
Excellent communication, interpersonal, and organizational skills.
High level of patience, empathy, and understanding.
Flexible with working hours, including weekends and holidays.
