Al Abdulghani Motors Co.
Qatar
Ref:JB5358114
New
Job Description
- Conduct problem root cause analysis and write field technical report, service Kaizen report for TMC and internal technical report for internal issue
- Report and escalate to TMC and TMC-Bro for issues that cannot be fixed following Toyota standard service information
- Carry out troubleshooting and repairs for the cases that are needed high-tech diagnosing procedure both FIR and Non-FIR cases and with difficulty repairing
- Conduct on site investigation and assessment, and write incident report for the cases like Fire hazards, air bag deployed and non-deployment, unintended acceleration of the vehicle, and special cases that needs Genbchi Genbutsu
- Conduct team development meeting (Quarterly) to all the foreman and all quality testers to update them about new car features, new Toyota campaigns and service silent campaigns
- Provides timely assistance to the main workshop supervisor, service advisors and foreman, Quality testers individually or in groups, in the form of guidance, actual written specifications, demonstrations, presentations.
- Respond to all technical inquiries from all the branches by phone and if necessary go to the place and provide technical assistance
- Provides technical support to customers for all technical related inquiries
- Maintain a relationship with reception and workshop personnel and provide regular informal feedback on current technical issues
- Conduct technical training to team members and customers when required
- Assists TMC Technical team delegates during the entire visit
- Assists as directed to carry out the goals and responsibilities of the department regarding technical concerns
- Attends TMC certification training for enhancement of technical skills
Skills
- Automotive experience is a must
- Strong knowledge of automotive systems
- Proficient communication skills
- Conduct technical training sessions for workshop teams
- Preparing technical reports
- Problem solving & analytical skills
- Safety knowledge
Job Details
Job Location
Qatar
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 5
Degree
Bachelor's degree
About This Company
Al Abdulghani Motors Co.
Automotive Dealership & Distributor
Doha, Qatar
500 employees or more
+974.3.312.3456
Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial &...
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