- Business UnitQNB - Qatar
- DivisionNot Applicable
- DepartmentNot Applicable
- CountryQatar
- Closing Date31-Dec-2025
About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
Job Summary
The incumbent will essentially assist the HRMS Administration in customer support by processing transactions related to automated HR processes The incumbent will also monitor data integrity and process MIS reporting requirements, and ensure continuous process improvements across HR functions
Main Responsibilities
A. Shareholder & Financial: - Provide inputs in the development and assist in the implementation of HRMS procedures and modules. - Maintain an awareness of Key Performance Indicators (KPIs) for performance monitoring for the Human Resources support unit. - Provide relevant MIS reports covering Key Performance Indicators (KPIs) for performance monitoring of HR Department in order to optimize the services offered by HR. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent.
B. Customer (Internal & External): - Assist the Senior Manager HRMS Administration in performing support duties thus ensuring effective HR support to internal customers. - Ensure staff requests are attended to and processed in a timely and accurate manner. - Build and maintain strong and effective relationship with all other related units to achieve the Department’s goals/ objectives. - To assist Employees in all their queries on HR Systems and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
C. Internal (Processes, Products, Regulatory): - Enter information into the HR information system in a timely manner maintaining accuracy at all times. - Keep a log of HR staff access rights to the HR information system. - Support HR generalists and specialists in activities relating to annual salary review letters/ distribution, out-of cycle salary review memos, and annual incentive plan/ performance linked bonus distribution, manpower planning, budgeting process in consultation with the Head of HRMS Administration. - Assist the Head of HRMS Administration in coordinating monthly and out of cycle payroll activities with finance and HR Operations - Carry out the monthly census and demographics reporting. - Identify and fulfill reporting needs of the Group in the most efficient manner possible by generating timely and accurate reports as advised by the Head of HRMS Administration. - Perform all other related administrative/ supporting duties.
D. Learning & Knowledge: - Good knowledge of MS Office tools including word processing, and spreadsheet software, together with knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems - Possess a working knowledge on HRMS administration and related risks together with a good knowledge of operations and related controls. - Identify related areas for professional development of self and act to enhance professional development. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Dat
Education and Experience Requirements
- Bachelor’s Degree (specialization in Human Resources or IT is preferred).
- Experience with Oracle; SAP; People Soft
- 0 years of relevant work experience required
Note: you will be required to attach the following:
- Resume/CV
- Copy of Passport or QID
- Copy of Education Certificate