IT Business Analyst -E-Channels - IVR

VAM SYSTEMS
دوام كامل
منذ 3 أسابيع
Job Description


We are currently looking IT Business Analyst -E-Channels for our Qatar operations with the following terms & conditions.

Education / Experience Requirements:

  • Bachelor’s degree in Computer Science, MIS, Engineering or a related technical field.
  • Minimum of 6 years in the Banking experience within IT Department.
  • Proven previous experience with Analysis / testing SMS Banking, Call Center Application, IVR, Online and Mobile Banking.
  • Good Knowledge with Equation / Core Banking system.
  • Good knowledge Open Banking API
  • Reviewing BRS and prepare the test cases exploring all aspects of the scope.
  • Reviewing and preparing Business Requirement Specification and prepare the test cases exploring all aspects of the scope.
  • Defect life cycle Management and execution status reporting
  • Proven experience in Banking solutions in (SIT/UAT) testing
  • Experience in test scope analysis and regression testing
  • Ensure high standards of data protection and confidentiality.
  • Consult and coordinate with systems analysts and programmers to design and develop business systems.
  • Track and document changes to business specifications.
  • Create and assist others in the writing of user documentation, instruction, procedures, and training
  • Prepare systems business cycle specifications and manage output and controls of calculations and postings.
  • Follow up on any system incidents and arrange / coordinate for fixes on timely manner.

Required Special Skills:

  • Excellent oral and written communication skills in both English, Arabic is preferable.
  • Excellent time management skills and ability to work in a deadline-oriented environment.
  • Excellent business process analysis and mapping.
  • Team work and sync with reporting hierarchy
  • Customer service oriented
  • Strictly adhere to banks ethics and code of conduct
  • Ability to effectively interact at all levels in the bank and outside contacts.
  • Planning and organizing ability.
  • Handling assigned task with commitment and responsibility
  • Ensure high standards of data protection and confidentiality.

Joining time frame: 2 weeks (maximum 1 month)

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