Job Title: Restaurant Hostess / Receptionist
Job Summary: We are seeking a courteous and customer-focused individual to join our team as a Restaurant Hostess. As the first point of contact for our guests, the ideal candidate will possess excellent communication and interpersonal skills, ensuring a positive dining experience from the moment customers enter the restaurant. The Restaurant Hostess will manage reservations, greet guests, and coordinate seating arrangements efficiently.
Responsibilities:
- Warmly welcome guests as they arrive at the restaurant.
- Manage the reservation system and ensure accurate and timely seating arrangements.
- Escort guests to their tables, providing menus and informing them of daily specials.
- Provide exceptional customer service by addressing guest inquiries and concerns promptly and professionally.
- Monitor and manage the flow of guests to ensure a smooth and enjoyable dining experience.
- Collaborate with servers, kitchen staff, and management to maintain open lines of communication.
- Relay important information to guests, such as wait times and daily specials.
- Answer phone calls and assist guests with reservations.
- Maintain an organized reservation book and communicate effectively with the kitchen and waitstaff regarding reservation details.
- Handle multiple tasks simultaneously, such as answering phones, assisting guests, and managing reservations.
- Remain calm and composed during busy periods to ensure efficient operation.
- Keep the hostess area clean, organized, and well-stocked with necessary supplies.
- Assist in maintaining the overall cleanliness and appearance of the restaurant.
Requirements:
- Can speak English well, and Arabic (preferred)
- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle challenging situations with grace.
- Strong organizational skills and attention to detail.
- Knowledge of reservation systems and basic computer skills.
- Ability to stand for extended periods and work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
Job Type: Full-time
Pay: QAR3,000.00 - QAR3,500.00 per month
Application Question(s):
- NOTE: This role is for Riyadh, KSA assignment. CV with photo is required when applying to this post.
- In which city and country are you currently?
- From which country are you? (Nationality)
- Are you willing to be assigned to our newly opened restaurant in Riyadh, Saudi Arabia? Yes or No?
- What is your age now?
- What is your height? / How tall are you?
- Have you read and confirm the job description and salary details that we mentioned for this role?
- If you are selected for this role, after how many days can you join our company?