Major Responsibilities
- Provide administrative support to CPD team in order to meet the DHP regulatory governance standards, submit documents in a timely manner of all CPD activities to DHP for CPD accreditation.
- Act as an administrative focal point for all communications relating to all CPD activities, including CPD applications and CPD team.
- Process all DHP CPD accreditation applications thoroughly by checking completeness, acknowledging receipt to applicants and communicate any additional information required by the applicant.
- Ensure compliance with all directorate internal processes for timely submission of application to DHP, including electronic upload of all documents to DHP e-portfolio.
- Escalate any issues, risk, or challenges to line manager appropriately.
- Collate all data and feedback in relation to evaluation of DHP accredited CPD programs as supported by the DHP CPD coordinator.
- Plan and organize regular the Scientific Planning Committee (SPC) meetings for effective function and communication across CLIENT as the Secretariat of the SPC under the leadership of the Chair of the SPC.
- DHP annual report to be completed and submitted after approval from line management as per DHP standards. Support the annual summative evaluation report in preparation for submission to DHP.
- Provide training data as and when required to support various reporting streams.
- Support the maintenance of DHP accredited CPD training calendars and timely updating of all training events listing on various communication platforms.
- Publish and manage DHP accredited CPD activities to target audience through CLIENT website/intranet, emails, SMS communications and CLIENT Learning Management System
- Ensure effective communication of the approved DHP accredited CPD programs across CLIENT to specific target professional groups.
- Ensure accurate record keeping and storage of data in line with CLIENT CPD policy including attendance register, e certificates, SPC minutes and progress reports of each DHP CPD application.
- Maintain accurate and comprehensive files on all DHP accredited CPD.
Qualification
Graduate Business Administration, Management, Finance or Healthcare related stream.
Post Graduate degree is an advantage.
Experience & Knowledge Requirement
- Minimum of 4 years of experience in training and development.
- Experience in health sector.
- Excellent knowledge of administration in health care training and development.
- Other professional experience being considered for this role as an essential requisite includes:
o Learning Management System experience
o IT professional certification
o Data management
o Reporting
o Professional business communications
- Knowledge of DHP CPD provider statutory governance requirements is preferable
Skills Requirements
- Stakeholder engagement and communications at all levels
- Excellent Organizational skills, learner evaluation skills and analytical skills
- Data management and reporting
- Good interpersonal skills, time management skills and proven ability to work well in a team environment.
- Proficient computer skills (Microsoft Word, Excel, PowerPoint, Learning Management System)
- Proficient in English, Arabic is an advantage