JOB RESPONSIBILITIES:
- Responsible for greeting and welcoming guests
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution
REQUIREMENTS:
- Previous experiences as a Concierge required
- Must possess a professional presentation
- Outstanding guest services skills, sophisticated verbal & written communication skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast paced environment
- High school diploma; degree in hotel management or relevant field will be a plus
Job Type: Full-time
Pay: QAR1.00 - QAR2.00 per month