Education
Diploma in relevant field.
Bachelors in Hospitality/hospitality management is preferred
Experience
1+ years customer service experience/guest relations experience
Job Specific Skills and Abilities
- Demonstrated ability to respond to guest questions and provide information on local attractions, events or activities
- Demonstrated ability to clearly communicate in a culturally diverse population with respect and dignity
- Demonstrated ability to prioritize duties and tasks assigned
- High cultural awareness.
- Fluent in spoken and written English and Arabic
- Proficient with Microsoft Office suite
Preferred Skills
- Knowledge of patient/family hospitality models and philosophies such as Disney and Ritz Carlton
- Fluently speak other languages consistent with the population served.